U.S. Department of Labor Reaching Out to Retail Workers About Their Rights

By John E. Thompson

Employers in the retail industry take note: The U.S. Department of Labor’s Wage and Hour Division has announced that it is “reach[ing] out to [retail] workers to educate them about their rights” under the federal Fair Labor Standards Act.

The initiative includes Labor Department’s publication of a Holiday Season Employment Information sheet designed “to help guide both employers and employees through this busy season in an informed manner.”

USDOL: Business environment causes “cheating”

The Labor Department’s view is that, while some retailers violate the law inadvertently, others “deliberately cheat” employees so as not to pay legally-required wages. It asserts that, last year, thousands of retail workers were “cheated out of millions of dollars.” The Labor Department ascribes this to the impact of “economic forces, cost-cutting pressure from shareholders[,] and competition” upon retailers’ “relatively inexpensive workforce.”

One example the Department of Labor gives of a “common” violation is failing to consider employees’ efforts in “prepping” or closing-out cash registers as being compensable work time. Another is failing to pay the required overtime compensation for hours worked over 40 in a work week. A third illustration is “[r]equiring stock room and warehouse personnel to work through breaks without being compensated.”

Interestingly, an appreciable portion of the Holiday Season Employment Information document is devoted to matters that do not involve the FLSA’s requirements or limitations.

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The bottom line

Employers in the retail industry should immediately confirm that they are fully in compliance with the FLSA.

Management should anticipate that, in any Labor Department investigation generated by a complaint from a current or former employee (or otherwise), the investigator will look into the “common” violations the agency mentioned. However, the scope of such an audit will not be limited to those matters.

Retailers should also be certain that they are complying with all other applicable laws besides the FLSA, such as state and local wage and hour requirements.

This was originally published on Fisher & Phillips’ Wage and Hour Laws blog.

John Thompson is a partner in the Atlanta office of the law firm Fisher & Phillips. His practice focuses on wage and hour law, assisting employers in preventive efforts designed to ensure compliance, and he handles both investigations conducted by government agencies and litigation in the wage and hour area. John has served as a Special Assistant Attorney General for wage-hour matters for the State of Georgia. Contact him at jthompson@laborlawyers.com.


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