People can’t fix what they can’t see. From time to time, it’s our job as managers to see for them. By providing eye-opening feedback, we eliminate some of … Read more
5 Ways You Can Use Exit Interviews to Improve Performance
A critical performance management tool that often goes underutilized and undervalued is that of the exit interview. It might feel awkward for employees to … Read more
The Little Lies We Tell and the Consequences They Have
If you ask, most people will tell you they are generally an honest person. We all tell the odd little white lie from time to time, but these small untruths … Read more
‘Plus’ Your Way to Successful Feedback
Pixar is one of the most successful movie studios in Hollywood. Over the years, it has collected more than 20 Academy Awards for hits like Toy Story, The … Read more
How to Give Negative Feedback In a Positive Way
Often I’ll have managers express reluctance to give performance improvement feedback to an employee who is either a great performer in general or an … Read more
How to Get Useful Feedback from Your Employees
Chances are that if you are in a position where you supervise or manage employees beneath you, you’ve put a lot of effort into giving your junior team … Read more
Multi-Source Feedback Can Work If You Train It
“What’s in a name? That which we call a rose, by any other name would smell as sweet.” Such is also true with multi-source feedback, a method of … Read more
Best of TLNT 2017: 21 Of the Worst Ways to Give ‘Constructive’ Feedback
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’re reposting each of the top 30 … Read more
How to Deal with Negative People in a Positive Way
I remember Mike like it was yesterday, even though I met him over a decade ago. He was the guy sitting in the back of the room with the dark cloud over his … Read more
You’ve Empowered Them, But They’re Not Delivering. Now What?
When I discuss employee engagement, one of the main points I generally preach is that employee engagement and employee empowerment go hand-in-hand. People … Read more
It Takes An ‘Awakening’ Before a Feedback Culture Can Flourish
Implementing a culture of feedback from scratch at a company is no simple task, especially if it hasn’t historically been a part of the … Read more
Surprising Research Says Negative Feedback Is Effective (and We Might Even Prefer It)
Few people like hearing bad news about themselves. Getting a tough performance review or being called out for a mistake challenges our status and triggers … Read more
Improve Your Coaching Skills by Understanding the Psychology of Feedback
Do you ever wonder why it’s so difficult to give and receive feedback in the workplace? Many owners and managers struggle with pointing out areas of … Read more
Why Companies Are Moving Away From Annual Reviews
Theoretically, performance management should happen every day. Think of it this way, if Lionel Messi was playing in a way his manager Luis Enrique didn’t … Read more
How to Get Started With Continuous Performance Management
It’s no surprise that performance reviews – across most businesses today – are changing. For years organizations have complained that performance … Read more
Stop the Employee Engagement Survey Madness
Millions of words have been written about employee engagement, and over a billion dollars is spent annually in the US alone on employee engagement surveys … Read more
Turns Out, Millennials Actually Don’t Want Your Feedback
It’s conference season and I got a chance to see the ever-popular, Marcus Buckingham. Marcus has the great English accent, high energy and great leadership … Read more
These Tips Will Make You a Better Coach
For many of us, the best part of being a manager is making a difference in the lives of our team members. We see coaching as an ideal way to help someone … Read more
7 Tips For Giving Feedback That Motivates
It’s now widely agreed that the more autonomy and ownership employees have the more motivated they’ll be. At the same time, there has been little talk … Read more
3 Reasons Your Coaching Strategy Isn’t Working
Coaching strategies that aren’t personalized to individual employees will likely fail. So coaching must be flexible, with every employee having the … Read more