Hiring Wisdom: What’s the Answer Worth to You?

I was in a board meeting when a sales manager was asked the cost to procure each new account. Her answer was: “It depends. Do you want the $15,000 answer or the $5 answer?”

She went on to explain that she could task her staff with compiling and analyzing all the detailed data for several weeks or she could give a rough estimate based summary reports filed monthly.

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So, when you have a question, take a moment to consider how precise the answer needs to be and whether there may be an easier or cheaper or faster way to get the information you need.

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at mkleiman@humetrics.com.

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