What did you learn from your employees last week?
If your answer is “Not a thing,” you must not be asking any questions — and that’s the biggest mistake a manager can make.
Your people are the ones in the trenches and they know exactly what’s going on, but they’re not going to tell you unless you ask.
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What managers should be asking
Here are some suggested questions a manager can ask employees to elicit actionable information:
- What can I do to make your job easier?
- If we were to change the way we ____________, how do you think we should go about it?
- Why do you think we missed our target for ______ last month?
- If we were given a bigger budget, where would you invest that money?
This was originally published on Mel Kleiman’s Humetrics blog.