How important is the job you do?
If I were to ask you that question, what would the answer be? If I was to ask any of your employees, what would their answers be?
Two key motivators for all people are to be able to contribute and to be valued; yet most employees don’t feel their work contributions are valued.
Yes, some jobs are easier to hire and train for, but that doesn’t make the job less valuable. If the lowest level job in any organization doesn’t get done, and done well, then the entire organization suffers.
If the assistant manager does not show up and open the doors, no one gets in. If the receptionist does not answer the phone, no one gets to see the doctor. If the dishwasher doesn’t wash the dishes, the food cannot be served.
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If the president of the organization doesn’t show up for a week, will any of your customers know the difference?
This was originally published on Mel Kleiman’s Humetrics blog.