Dr. Seuss, Retention and the Mission

Short takes on onboarding, retention and mission statements from the Humetrics blog:

The 6 question retention survey

Here are six questions you can ask your best people to help keep them engaged and on board:

  1. Where do you want to be in your career 12 months from now?
  2. What are the two or three things that need to happen to make this a reality?
  3. What is standing in your way now or what obstacles do you see?
  4. How will you overcome what is standing in your way?
  5. How can I help you make this goal a reality?
  6. Who else can help you achieve your goal?

When you help your employees get what they want, they will unfailingly help you get what you want.

Career help for your new employee

I usually don’t do book reviews. Especially about books that are over 20 years old. But, if you have not read this book, it is a must.

If you are a fast reader, it will take about five minutes. If you are a slow reader, it will take about 10 minutes. If you have the book in front of you, most of your time will be spent turning pages.

Here is an excerpt from the book that sums it all up:

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You have brains in your head.
You have feet in your shoes.
You can steer yourself any
Direction you choose.

The book is “Oh, The Places You’ll Go,” by Dr. Seuss. It’s an especially great book for new employees and college grads.

Why mission statements fail

Most employees cannot tell you their employer’s mission statement. If the rank and file don’t know what the mission statement is, what good is it? Your employees need to know what you stand for, but you have to make it easy to remember. Here are some employers who got it right:

  • SAPP Bros Travel CentersSafety; Attitude; Pride; Professionalism.
  • Season’s Pizza (where “Heart” is the key word): Hard Work; Exceptional customer service; Attitude; Respect; Teamwork.
  • McDonald’s (Plan to Win — the Five P’s): People, Products, Place, Price and Promotion.

If you cannot say it in six words or less, you cannot get your people to remember it. And if they cannot remember it, how can they live by it?

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at mkleiman@humetrics.com.

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3 Comments on “Dr. Seuss, Retention and the Mission

  1. Thanks, Mel. This may help our readers come up with their own important mission statements:

    MISSION STATEMENT GENERATOR
    http://www.jonhaworth.com/toys/mission-statement-generator

    Are you the boss of a multinational conglomerate? I bet you’re tired of spending millions on consultants every time you want to change your mission statement! Never mind, help is at hand with my easy-to-use Mission Statement Generator.

    We can be relied upon to enthusiastically and reliably negotiate cost-effective six sigma programs without losing sight of our original goal to continually and collaboratively fashion economically sound real-time transactions.

    Generate another

    I think you’ll agree your business has been analysed with razor-sharp precision and your core vision described with perfect clarity.
    Surely now your employees can be inspired to work harder and finally make your share options worth cashing in?

    😉

  2. We recently had a change in Mission Statement. Not only is it a short paragraph, but it has lots of 2 to 3 syllable words all smashed together. I live in fear I’ll be asked to tell it to someone else.

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