A weak labor market associated with the economic downturn may have held down turnover rates in many organizations. But, it could be argued that we have … Read more
Mark Royal is a senior principal in Hay Group Hay Group’s employee research division and a co-author of the new book, "The Enemy of Engagement: Put an End to Workplace Frustration – and Get the Most from Your Employees." Contact him at mark.royal@haygroup.com.